Bermuda Fables

"I have come to the conclusion that politics are too serious a matter to be left to the politicians." – Charles De Gaulle

Amazon’s Kindle March 4, 2010

Filed under: Uncategorized — alsys @ 12:25 pm

*This is not an advertizement!!*

I mean, I do quite love my Kindle and the easy access to all manners of tras… I mean, erudite tomes. But I wanted to say, I happen to think that Amazon’s customer service is tops. So a month after getting my Kindle without a case, yes I know smart, I happen to be carrying it around in my bag and it just happens to get a crack in the screen. I was so not impressed and fearing the worse I called them. Explained the issue and then said… “We’ll send you another one to replace it”. As easy as that! No call to a manager, so smart talk about what is wrong with you that you broke it within a month. No sucking of the teeth or rolling of eyes. See where I’m going with this?

I can’t even remember the last time I had service like this (if ever) in Bermuda. It wasn’t just that they served me politely or simply, it was that they understood that I CHOSE to spend my hard earned money with them and thusly they were “indebted” to me. I was valuable as a return customer. I was valuable as a customer period. Bermudian businesses as a rule tend to forget the two hallmarks of a winning model, good products and better service. There was a great letter to the Editor in the RG yesterday (03/03/10) that said it way more succintly than I ever could. Have a read and tell me if you don’t feel the same as him or have been in the exact same sitchs. Cause I have and that’s one main reason I dislike shopping in Bermuda.

But back to my Kindle, the baby is replaced and new. New books have been uploaded and Amazon is amazing. All is again right with the world… ish.

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10 Responses to “Amazon’s Kindle”

  1. Tryangle Says:

    Hear, hear. Amazon’s been pretty solid over the years.

    Got the missus a Kindle, she loves it. Great device, huh.

  2. alsys Says:

    Absolutely amazing, indeed 🙂 I highly recommend for anyone who travels a lot too. I used to hate having to carry at least three books just to get me through the plane rides. Now I can have 100 books if I wanted to, lol.

  3. Uncle Elvis Says:

    I love my Kindle like a family member.
    The bride got it for me for christmas and it’s just amazing.
    Staring at my wall o’ books right now and smiling to myself that I now have most of them on a tiny box makes me happy.

    One complaint I’ve heard (doesn’t bother me, though) is the contrast. The screen is too gray for some people.

    I’ve found a really good fix is a darker skin. It really makes the screen pop.

    I got mine from decalgirl (http://www.decalgirl.com) (got the Dark Burlwood… looks the BOMB! Really classic looking. http://www.decalgirl.com/item.view/19100), but anything darker than the beige works well, I’ve heard.

    I highly recommend it.
    One note, if you do end up getting one, clean the thing THOROUGHLY before applying the skin. I have one cat hair and a couple of pieces of sand under mine that drive me crazy.

    Oh, and careful with the purchases off Amazon. Not only is it addictive *grin* (my credit card got stopped two days after Christmas because of the insane number of overseas purchases!), but they now charge, like, two bucks per download in Bermuda.

    Other than that, happy, happy boy.

    It’s really good to hear that their service is so good, too. It’s refreshing to hear stories like that.

  4. Mike Says:

    Not just books either. My wife has a Kindle, and loves to download her favourite newspaper.

    Buying one copy locally of a UK paper is around $16. Buying a month sub through Kindle is $27.

    Excellent.

  5. henrymcdo Says:

    Hi all, i just finded a good site with a lot of cool covers and cases, with cheap prices. Check it out.

    http://kindlecoversandcases.tk/

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